Jira Service Management

Employee Onboarding

Accounts, licences, access groups and hardware provisioned the moment an offer is accepted — with a joiner checklist the hiring manager can actually see.

Service Desk (ITSM)

Agentic triage that reads the ticket, classifies it, pulls the CMDB context and resolves tier-one work before a human opens it.

Project Health

Schedule, spend and risk signals pulled from delivery tooling into one status that updates itself between steering meetings.

Security Exception

Time-limited, risk-accepted policy exceptions that expire by default and cannot be renewed silently.