ITSMTwo-way sync
Zendesk
Ticket and requester sync for customer-facing service desks.
- Direction
- Reads and writes, with a declared conflict policy per object.
- Authentication
- OAuth 2.0
- Sync modes
- WebhookScheduled
- Credentials
- Envelope-encrypted with a per-tenant data key. Enterprise plans wrap that key with a KMS key you control.
Field-level mapping with a declared conflict policy per object.
Objects synced
Ticket
Field-level mapping with transform functions.
User
Field-level mapping with transform functions.
Organization
Field-level mapping with transform functions.
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