The agreement covering use of smartATOM. Where your organisation has signed an enterprise agreement, that document takes precedence over this one.
Written to be read, not survived.
01The agreement
These terms govern use of smartATOM. Where a signed enterprise agreement exists between your organisation and us, that agreement takes precedence over anything written here.
02Your account
You are responsible for the accuracy of the information in your workspace and for the actions taken by members you invite.
Administrators may configure agent autonomy levels. Raising an agent above 'suggest' is a decision you make, and the actions it then takes are attributed to your organisation.
03Acceptable use
You may not use smartATOM to make fully automated decisions with legal or similarly significant effect on an individual without meaningful human review.
You may not point agents at systems you are not authorised to operate, or use the platform to circumvent access controls in connected systems.
You may not resell or expose the platform as a competing orchestration service.
04Availability
Business plans carry a 99.9% monthly uptime commitment; enterprise multi-region agreements carry 99.99%. Service credits apply automatically against the next invoice rather than on request.
Planned maintenance is announced at least five business days ahead and scheduled outside your region's business hours where possible.
05Fees and term
Paid plans are billed in advance for the interval chosen. Metered usage above plan limits is billed in arrears against the usage events recorded in your workspace.
Either party may terminate for material breach unremedied after 30 days' written notice.
06Liability
Neither party excludes liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be excluded.
Subject to that, each party's aggregate liability is capped at the fees paid in the twelve months preceding the claim.
This document is a working draft written to the correct structure. It has not been reviewed by counsel and must be replaced with approved text before publication.