smartATOM

Platform

One platform.
Eighteen apps.

Identity, people, projects, documents, workflows, audit and AI are built once and shared. Every new app is faster to ship and safer to buy.

The governed gateway for extraction and drafting. Never a source of truth for money or permissions.

PostgreSQL tenant-aware tables · object storage · job queues · central observability

Shared data

The records every app agrees on.

A project created in one app is the same project everywhere — with its client, people, SOW, milestones and tickets attached.

Data model
EntityRelationships and purpose
OrganisationOwns users, subscriptions, policy and tenant boundaries
EmployeeLinked to department, manager, leave, allocation and expenses
Client / ProjectA project belongs to a client and owns resources, SOW, milestones and tickets
Document / VersionUsed by SmartCollect, SmartPDF, SmartSign, CA onboarding, visas and SOWs
Workflow / Approval / AuditReusable states, actors and immutable event evidence
Invoice / Reminder campaignApproved amounts, messages and reconciliation in SmartRecover
Recruitment drive / ApplicationEmployer–college campaigns with consent and reviewer decisions
Ticket / Comment / LinkInternal work tracking linked to shared projects

Clear boundaries

Two apps.
One project.

One owns client commitments. The other owns engineering work. They share the same project, people and documents.

Smart Project Manager

  • Client commitments, milestones, baseline dates
  • Project plan, dependencies, RAID, UAT
  • Executive delivery status, client acceptance
  • Aggregates ticket progress

SmartTicket

  • Engineering work items, defects, backlog
  • Kanban, optional sprints, code and test links
  • Daily progress, issue ageing, workload
  • Links tickets to project milestones

Delivery roadmap

Four waves,
in dependency order.

Needs first: tenant, roles, master data and the document engine.

Pilot acceptance

Proven with real teams
before it’s promised.

  • Adoption

    Share of invited users who finish the workflow without training.

  • Efficiency

    Median time to onboard, resolve a ticket, collect documents or approve a claim.

  • Quality

    Import errors, missing documents, reopened tickets and false AI suggestions.

  • Commercial

    Paid conversions, recurring use and cost per processed document.

  • Security

    Isolation tests, access revocation, incident handling, retention and export.

Open decisions

What we’re deciding with our pilots.

  1. 01Default stack, deployment region, tenant isolation approach and backup policy.
  2. 02Which apps are billed separately, and which features are shared.
  3. 03Precise leave rules, SOW billing policies and data ownership.
  4. 04Whether SmartTicket launches with Kanban only or optional Scrum sprints.
  5. 05The official WhatsApp provider, consent and templating strategy.
  6. 06OCR and LLM providers, and enterprise data-handling requirements.
  7. 07Pilot organisations, willingness to pay and support SLAs.

Help shape the platform
as a pilot organisation.